Code-blue TOOLVOX X3 Manuale Utente Scaricare il pdf (Pagina 98)

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ToolVox® X3

Administrator Guide

Alarms Generated by the Integration Software

Overview

ThereareseveraltypesofalarmsthatcanbegeneratedbyCodeBluedevices.Mostalarmswillbe

triggeredwhensomeonemakesacallusingaCodeBluespeakerphonedevice.Otheralarmsalert

securitypersonneltochangesinthestatusofaToolVoxunit.

Call Alarms

AcallinToolVoxcanbedividedintoseparateevents.

1. WhensomeonepressesabuttononaCodeBluedevicetoinitiateacall,thatisthe“dial”

event.TheCodeBluedeviceisdialingatelephonethatsecuritypersonnelwillanswer.

2. Whensecuritypersonnelansweratelephone,aconnectionisestablishedbetweentheCode

Bluespeakerphonedeviceandthetelephone.Whenthishappens,ToolVoxbeginstransmitting

audio.Thisisthe“connect”event.

3. Whenthetwopeopletalkingarenished,thesecuritypersonnelhangsuptheirtelephone.

ToolVoxrecognizesthisandstopstransmittingaudio.Thisisthe“hangup”event.The“hangup”

eventoccursonceforthespeakerphonedevice,andonceforthetelephone,foratotaloftwo

hangupevents.

4. The“disconnect”happensautomaticallyafterthehangupevents.Thespeakerphonedevice

andtelephonereturntotheiroriginalstate,beforethe“dial”event.

ThealarmsgeneratedinSmartClientcorrespondtotheseevents.Alarmsarenotdisplayedforthe

hangupevent.Soforatypicalcall,therearethreealarms:Dialing,Connected,andDisconnected.

ToolVox Status Alarms

AnalarmwillbegeneratedifcommunicationislostbetweentheXProtectEventServerandaToolVox

unitformorethan60seconds.Whencommunicationisrestored,anotheralarmwillappear.

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Code-blue TOOLVOX X3 Manuale Utente Pagina 98